FAQs

 Can I use the SpaPad with a tablet or iPad?

We currently are compatible with mobile phones or devices screen 4.0- 6.3 inches. A tablet would be too heavy and result in inadequate support.

How big is the SpaPad?

The dimensions are 29x16x3 in. This around the typical length of the average changing pad. 

What is the suggested age range for the SpaPad?

The irayo SpaPad was specifically developed to target a younger demographic that usually struggles most with wash day - infants and toddlers. We suggest introducing using this product early - from 6 months and up, and following the instructions provided with your order. A child can bend their knees and continue to use this product as long as they can comfortably fit on the counter top. The cervical neck groove in our design adequately prepares a child for when they are ready to transition from the counter to the salon sink bowl!

Do I need to clean my SpaPad?

The SpaPad is developed from a specialized water resistant material that keeps fluid from penetrating and limits mold/bacteria growth. It is completely up to you if you would like to drape a towel over it when in use. Once done, simply pat down with a paper towel and air dry. Store in a cool, dry area. 

I live in Maryland! Can I pick-up my order instead?

Absolutely! If you reside in the DMV area, you are more than welcome to pickup your order to avoid shipping fees. Our inventory is in Bowie, Maryland- zip code 20721. Full address will be sent via email post purchase. All pick ups must be arranged within 5 days of order.  Just enter the code: PICKUPBWMD at checkout and email us at hello@myirayo.com to organize pick up time and details. Please note this option is only eligible to local DMV residents for pickup only. Nonpick up orders who use this code will result in the order being cancelled. 

Help! I have a question and it hasn't been answered here. 

Please shoot us an email over at hello@myirayo.com and we will get it answered for you as soon as possible!